Refund Policy

Refund Policy

We get it—sometimes things just don’t work out. If your Welevate gear isn’t quite what you expected, we’re here to make the return process as smooth as possible.

Timeframe

You have 30 days from the day your order arrives to decide if it’s right for you. If not, no worries—just reach out and we’ll help you get started.

How Refunds Work

Once we receive your returned item and check that it’s in new condition and original packaging, we’ll refund the full amount to your original payment method. So if you paid by card, the refund will go right back to that card.

Product Condition

To be eligible for a refund, items must be:

• Unused

• Unwashed

• In original packaging

• Free of damage or alterations

Return Shipping

As a small business, we do ask that you cover the cost of return shipping if your order was shipped free. We appreciate your understanding—it helps us continue offering great service and products.

Before You Return

Please don’t send anything back without contacting us first. Just drop us a quick message at support@welevateclub.com, and we’ll guide you through the return process step by step. Returns sent without approval can’t be accepted.

Still have questions? We’re here for you.
Reach out anytime at support@welevateclub.com and we’ll be happy to help.